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Update contact sync table and opt-out flags from CRM

Contact updates and unsubscribes don't flow to your sync table, leaving reps with stale contact records. Keep identity and opt-out flags current so reps route correctly within minutes.

Update contact sync table and opt-out flags from CRM

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Overview

When CRM contact updates don't reach your support sync table, routing and compliance decisions are delayed and reps lose context. This flow normalizes contact IDs, preserves opt-out flags, and updates or creates central records so reps have accurate contact context within minutes.

Update contact sync table and opt-out flags from CRM