Update contact rows with outgoing call response timestamps
Update contact rows with outgoing call response timestamps
Your outgoing calls missing logged timestamps leave agents blind to follow-ups and SLA status. Capture timestamps on contact rows so managers and agents see response windows and act same day.
Overview
Missed or unrecorded call timestamps leave agents without context and slow down follow-up. This flow writes outgoing call completion times to your contact rows so managers immediately see response windows and teams can act within the same business day.