Update contact records with feature request submission date
Update contact records with feature request submission date
Your feature request form replies arrive unlinked to contacts, leaving teams unaware of submission timing. You get submission timestamps on contact profiles for same-day triage.
Overview
When feature requests land in forms without contact context, triage and prioritization stall. This flow writes each submission date to the matching contact and alerts ops on misses, giving support and product teams dated request context for same-day triage.