Update contact record and log from incoming SMS reply

When student or guardian SMS replies go unrecorded, your enrollment records lack context and follow-up gets delayed. Keep records updated and append message history so your team can reply within minutes.

Overview

Unlogged SMS replies leave enrollment records incomplete and slow down follow-up, costing confirmations and revenue. This flow captures incoming replies, updates the matching enrollment row, and appends message history so sales ops and coordinators can act within minutes.