Update contact NPS completion timestamp when survey completes
Update contact NPS completion timestamp when survey completes
Your NPS survey completions don't appear on customer profiles, leaving reps blind to sentiment. It updates contact records so your success team sees NPS timestamps within minutes.
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Overview
Unrecorded NPS completions leave your success reps reactive and slow to act. This flow writes completion timestamps to contact records so reps see loyalty signals within minutes and can prioritize outreach before churn risk escalates.