Update contact delivered status from shipping webhook events
Update contact delivered status from shipping webhook events
Your delivery webhooks report arrivals but contacts aren't flagged, blocking fulfillment and CS from confirming shipments. It marks contacts as delivered to enable same-day follow-up.
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Overview
Shipment webhooks often arrive without updating contact records, leaving fulfillment and CS teams guessing about delivery status. This flow writes delivered status to contact records as soon as delivery notices arrive, enabling same-day follow-up and billing readiness.