Update contact confirmation tags from received SMS replies

Your call confirmations arriving by SMS aren't recorded, so reps lack current status before outreach. Tags are updated to reflect confirmations or reschedules, giving reps accurate status same day.

Overview

Inbound SMS reconfirmations should update contact status automatically so reps never chase outdated bookings. This ties SMS replies directly to contact tags and gives reps accurate call readiness within minutes, streamlining follow-up and reducing wasted outreach.