Update contact call status after missed inbound call
Update contact call status after missed inbound call
Missed client calls create onboarding blind spots and stall handoffs for coordinators. The contact is flagged as missed so coordinators can schedule follow-up within ten minutes.
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Overview
Missed inbound calls often leave coordinators without the next step, stalling onboarding and client follow-up. This flow flags the contact and surfaces missed-call context automatically, enabling coordinators to schedule follow-up within ten minutes and reduce handoff delays.