Update contact business-hours flag on new leads for routing

Your new contact records lack a reliable business-hours indicator, causing misrouted outreach and delayed follow-up. Leads are prioritized for appropriate routing and outreach within minutes.

Overview

Leads that arrive outside your operating window often get delayed or misrouted; this flow marks each contact with an in-hours status so reps and campaign managers know which leads to prioritize. With the flag in place, routing and outreach decisions happen automatically, letting teams act within minutes.