Update client reply row from incoming support emails

Your booking reply emails sit unlinked to client rows, causing manual follow-ups and scheduling errors. It adds replies to your Draft Replies sheet so you can resolve messages the same day.

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Overview

When client replies from your booking platform aren't tied to client rows, you spend time searching and risk missed walks. This flow attaches replies to the right sheet row and flags unmatched messages for manual review, so bookings get resolved the same day.