Update chargeback deal and schedule recovery call task
Update chargeback deal and schedule recovery call task
Your disputed invoices arrive by webhook with closed deals and no follow-up, delaying recovery and billing handoff. Reopen the deal and create a recovery call so agents act same day.
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Overview
When a chargeback or dispute arrives, deals must be reopened and triaged — not left closed. This flow reopens the deal, moves it into a chargeback triage stage, and schedules a recovery call so agents can act same day.