Update charge request status when a driver is assigned
Update charge request status when a driver is assigned
Charge requests often miss assignment status when drivers are attached, leaving dispatch unclear. Update requests to Assigned automatically so dispatchers act faster, ahead of same-day pickups.
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Overview
Unclear or missing assignment statuses slow down your dispatch and increase same-day pickup errors. This flow marks requests Assigned as soon as a driver is linked, giving dispatchers an accurate queue they can act on within minutes.