Update change ticket risk score and route for approval

Your change tickets often lack ISO risk fields, causing inconsistent approval routing and delayed reviews. This writes calculated risk values and updates ticket status so approvals happen same day.

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Overview

Change tickets missing ISO risk details slow approvals and create audit gaps for your IT change process. This flow extracts impact and frequency, calculates a risk value and classification, writes those fields back, and advances the ticket to approval so coordinators can close reviews same day.