Update central user directory records from incoming webhook
Update central user directory records from incoming webhook
Your central directory falls out of sync when upstream webhooks aren't applied, leaving IT and HR with inconsistent contact and access data. Ensure staff access accurate profiles within minutes.
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Overview
When upstream user changes don't reach your directory, onboarding and support stall and staff waste time reconciling contacts. This workflow reconciles incoming user events into your central directory in minutes so IT and HR always see accurate profiles ahead of onboarding and support work.