Update central region settings when database rows change
Update central region settings when database rows change
Your region settings can fall out of sync between the database and shared table, leaving owner details stale. Keep the shared table current so coordinators have correct owner contact the same day.
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Overview
When database changes don't reach your shared region directory, coordinators act on stale contacts and routing fails. This workflow keeps the central region table aligned with database updates and alerts your ops desk, ensuring correct owner/contact details the same day.