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Update case statuses from incoming DNC feedback reports

You get DNC feedback that leaves case records stale and causes accidental outreach by case teams. The workflow updates case status and notifies owners so records stay accurate within minutes.

Update case statuses from incoming DNC feedback reports

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Overview

DNC feedback often leaves case records stale and exposes teams to accidental outreach; this flow closes that gap. It finds matching cases, updates status, and notifies owners within minutes so project managers can rely on accurate records ahead of closure.

Update case statuses from incoming DNC feedback reports