Update case status to expedite from form submission
Update case status to expedite from form submission
Your intake forms for expedited handling don't update the case board, forcing manual triage and delays. This marks those cases as expedited so coordinators can act same day.
Overview
When expedited intake requests don't reflect on your case board, coordinators waste time triaging and miss priority actions. This workflow marks qualifying form submissions as expedited and updates the case record, enabling your team to act on them the same day.