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Update case status from dev tickets to support team

Update case status from dev tickets to support team

Your ticket status changes in engineering don't update support cases, leaving property ops without current incident context. Keep Case status and owner aligned so property teams can act same day.

Update case status from dev tickets to support team

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Overview

When engineering ticket updates don't flow into Cases, property teams lose context and resident issues wait. This flow keeps Case status and ownership current so operations staff can respond the same day and avoid rework.

Update case status from dev tickets to support team