Update case records from intake form submissions for dispatch
Update case records from intake form submissions for dispatch
Your intake submissions arrive without weight or status mapping, forcing coordinators to edit cases manually. Those fields are applied to case records so coordinators can triage and schedule same day.
Overview
Intake responses that don't map cleanly to case records cause manual work and slow dispatch. This workflow applies weight and status fields to the right case record after a short verification pause, so coordinators can triage and schedule work the same day.