Update case records and log stage changes in sheet

Your case stage updates lack a changelog, causing triage delays and incomplete matter reports. Records are synced and case fields refreshed so dashboards and workflows reflect changes within minutes.

Overview

When stage changes are scattered across case records, triage stalls and reports lose context. This flow centralizes stage changes into a tracking sheet and writes a normalized date back to the case so program coordinators and operations staff see accurate status within minutes.