Update case owner in master record from message tag

Your legal tickets show team tags but not updated owners, causing handoff delays and missed triage. It writes the tagged member into the master ticket so owners are correct for triage within minutes.

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Overview

Tag-driven ownership gaps in shared inboxes slow legal triage and obscure accountability. This flow ensures tagged legal members are written into the master ticket record so legal operations coordinators see correct owners and reduce triage delays within minutes.