Update care records by brand and set review flags
Update care records by brand and set review flags
Your incoming update notes aren't attached to the correct care brand or record, leaving beneficiary information incomplete. This fixes record fields and flags so coordinators can act on updates same day.
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Overview
When update notes arrive without the right brand context, coordinators spend time reconciling records and outreach stalls. This flow writes updates into the correct record fields, sets a brand review flag, and timestamps the change so program coordinators see and act on prioritized updates the same day.