Update cancelled session records on webhook receipt now

Your counselling session records go out of date when external cancellations arrive, causing manual lookups and missed reschedules. Keep records current so coordinators can reschedule same-day.

Update cancelled session records on webhook receipt now

Overview

When external cancellation hooks arrive they immediately update the CRM session record so program coordinators and schedulers have accurate attendance and cancellation reasons. That reduces manual lookups and enables same-day rescheduling and clearer reporting.

Update cancelled session records on webhook receipt now