Update cancellation sheet and alert your ops team
Update cancellation sheet and alert your ops team
You get cancelled-trial tags with no reliable signup record, which skews churn reports and delays recovery. It updates your tracker and notifies ops so coordinators can act same day.
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Overview
Untracked trial cancellations break churn reporting and slow recovery outreach; this flow centralizes those events into your signup tracker and alerts ops immediately. That gives program coordinators the context to start outreach and reporting the same day.