Update cancellation sheet and alert your ops team
Update cancellation sheet and alert your ops team
You get cancelled-trial tags with no reliable signup record, which skews churn reports and delays recovery. It updates your tracker and notifies ops so coordinators can act same day.
Overview
Untracked trial cancellations break churn reporting and slow recovery outreach; this flow centralizes those events into your signup tracker and alerts ops immediately. That gives program coordinators the context to start outreach and reporting the same day.