Update canceled member record and remove community access
Update canceled member record and remove community access
Cancelled members still marked active keep receiving community messages and outreach, creating billing and support confusion. Revoke access and update status so coordinators can reconcile accounts same day.
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Overview
Manual cancellation handling lets former members keep access and creates reconciliation work for your small team. This flow updates the master record, revokes community access, and sends a timed feedback email so coordinators can stop outreach and reconcile accounts same day.