Update campus lead owner mapping on owner change
Update campus lead owner mapping on owner change
You can't route campus leads reliably when owner assignments change, leaving enrollment follow-up without the mapped downstream owner. This ensures coordinators receive accurate routing same day.
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Overview
When owner changes aren't mirrored into your downstream routing field, enrollment coordinators chase incorrect owners and prospects stall. This flow maps owner assignments into the downstream owner field so coordinators get correct routing and follow-up the same day.