Update call log rows to mark complimentary interactions
Update call log rows to mark complimentary interactions
Your call log lacks billing tags, so non-billable consultations may be billed or misreported. This tags qualifying rows as complimentary so finance can exclude them before the next billing run.
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Overview
When non-billable calls aren't flagged, billing reconciliation drags and finance spends hours chasing exceptions. This flow tags qualifying call-log rows within minutes, enabling finance and operations to exclude those entries before the next billing run and reduce manual review.