Update call disposition rows from incoming webhook posts
Update call disposition rows from incoming webhook posts
Call disposition rows arrive from external posts without status, causing missed follow-ups. Updates apply automatically so coordinators see accurate statuses within minutes.
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Overview
Incoming postbacks can leave your tracker stale and derail follow-ups; this template writes postback status and case details back into your sheet automatically. Project coordinators get current case context within minutes so they can prioritize and act the same day.