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Update booking platform contact when CRM person details change

Update booking platform contact when CRM person details change

Your CRM contact updates (phone or email) don't reach the booking system, leaving appointment records outdated. Keep booking contacts current so reception has correct info before appointments.

Update booking platform contact when CRM person details change

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Overview

Stale contact information in your booking system creates missed confirmations and last-minute friction at the front desk; aligning CRM updates with bookings removes those interruptions. This flow applies CRM person changes to the booking platform so reception and clinicians see corrected contact details within minutes ahead of appointments.

Update booking platform contact when CRM person details change