Update booking platform contact when CRM person details change
Update booking platform contact when CRM person details change
Your CRM contact updates (phone or email) don't reach the booking system, leaving appointment records outdated. Keep booking contacts current so reception has correct info before appointments.
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Overview
Stale contact information in your booking system creates missed confirmations and last-minute friction at the front desk; aligning CRM updates with bookings removes those interruptions. This flow applies CRM person changes to the booking platform so reception and clinicians see corrected contact details within minutes ahead of appointments.