Update appointment status from inbound SMS replies and log
Update appointment status from inbound SMS replies and log
Your appointment log and calendar miss SMS replies, leaving front‑desk and campaign managers unsure who's confirmed. It updates records and marks events so teams have clear status same day.
Overview
Inbound SMS replies are often buried, leaving campaigns and front desk teams guessing about attendance. This workflow turns those replies into immediate status updates and calendar markers, so marketing ops and reception see confirmations and cancellations the same day.