Update and close project task when support ticket closes
Update and close project task when support ticket closes
Closed support tickets don't update project tasks, leaving hours unrecorded and delaying reconciliation. Projects stay current and billing-ready with automated task closure and time logging same day.
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Overview
Support ticket closures frequently leave project work and hours untracked, creating reconciliation and billing gaps. This flow closes the matching project task and logs totaled hours automatically, keeping projects accurate and billing-ready same day.