Update adoption scores from team channel mentions into tracker

Your adoption tracker misses account mentions posted in team chat, leaving BI with stale scores and missed outreach. The tracker updates automatically so account scores stay current within the same day.

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Overview

Uncaptured adoption mentions in team chat make your BI reports lag and allow opportunities to cool. This flow captures those mentions, normalizes account identities, and writes the highest observed adoption score back to the central tracker so coordinators and analysts see refreshed scores the same day.