Update account status and notify team on webhook

You miss webhook-driven integration changes when customer records don't update or reach team channels. Keep company records current and notify support immediately for faster follow-up within minutes.

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Overview

When integration webhooks don't land in customer profiles, support lacks the context needed for fast responses and proactivity. This workflow writes a connection date to the company record and pings your team channel so agents have the right context within minutes and can follow up faster.