Unsubscribe offboarded owners and tenants from NPS surveys
Unsubscribe offboarded owners and tenants from NPS surveys
Your offboarded owner and tenant records may still receive NPS surveys, generating noisy feedback and annoyed recipients. Stop those sends so your feedback lists stay clean within minutes.
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Overview
When leases close or tenants move out, your feedback program can still target offboarded people, which skews results and frustrates contacts. This flow removes offboarded owners and tenants from survey sends and keeps your NPS lists clean within minutes.