Trigger onboarding workflow from incoming service desk ticket

Your onboarding requests arrive as raw webhooks, forcing technicians to trigger provisioning manually. You get provisioning started and the ticket updated within minutes.

Overview

Inbound onboarding webhooks often arrive as raw payloads that leave technicians manually starting provisioning and updating tickets. This workflow turns those webhooks into tenant provisioning calls and writes a clear success or failure note back to the ticket, so provisioning begins within minutes and your team only handles exceptions.