Trigger external case webhook when case status updates
Trigger external case webhook when case status updates
You stall case resolution when records in your inbox CRM change status without notifying partners. Gain same-day partner handoff by pushing updates automatically within minutes.
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Overview
When case status changes sit only in your inbox CRM, partner teams and case managers wait for manual notice and work stalls. This flow pushes qualifying updates to partner endpoints so program coordinators get context and actions within minutes.