Text on-call techs for food equipment tickets now

Your repair tickets in the operations sheet delay triage and leave stores without working scales. Notify technicians with full ticket context so repairs are triaged and resolved within minutes.

Overview

When food equipment repair rows hit your operations sheet, on-call technicians often lack full context and triage is delayed, impacting store operations. This texts the right technicians with ticket details so repairs are triaged and acted on within minutes.