Tag tickets lacking requester email for faster triage

You get tickets with no requester email, leaving phone-only customers untagged and agents without contact context. Tagged tickets get prioritized for phone outreach same day.

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Overview

Untagged, phone-only requests create blind spots for agents handling orders and garden-care questions; these slip through triage and slow responses. This flow flags those tickets so agents can prioritize phone outreach and resolve customer issues the same day.