Tag contacts after inbound START SMS for campaign routing
Tag contacts after inbound START SMS for campaign routing
Your inbound START SMS replies often arrive without CRM context, causing delayed subscriber routing and missed early outreach. Get contacts tagged and queued for sequence assignment the same day.
Overview
When fans text START, that intent must appear in your CRM immediately so campaigns can engage while interest is high. This flow tags the sender and notifies staff if no record exists, so campaign managers can queue new subscribers into sequences the same day.