Support supervisor: attach search incentives to QA tickets

Support supervisors in marketing miss paid-search incentive updates, leaving QA issues without context and delaying fixes. A daily job appends new incentive details to each dealer QA issue for review.

Overview

Marketing support supervisors risk QA gaps when paid-search incentives aren't attached to the right dealer issue, creating remediation delays and review blind spots. This workflow appends new incentive details to each dealer's QA ticket daily, ensuring QA and ops have current context and eliminating missed incentive reviews. Customers report fewer missed follow-ups and smoother remediation once incentive data is consistently attached.

Notable Features

Append incentive details to QA issue
Match incentives to dealer records
Notify QA and ops when appended