Support owners never miss athlete assistance emails labeled Checked
Support owners never miss athlete assistance emails labeled Checked
Support owners miss Checked notification emails in busy inboxes, causing athlete assistance requests to be overlooked. The workflow forwards matching emails to intake so the owner can triage and escalate.
Overview
Buried Checked notifications let athlete assistance requests slip through and escalation stalls. This workflow routes those messages to intake and alerts the support owner, eliminating missed follow-ups and enabling faster triage and escalation.
Notable Features
- Forward Checked emails to intake
- Filter notifications by subject keyword
- Notify support owner for escalation