Support ops prevent missed package expirations and rebook

Support ops miss expiring packages when follow-up properties change, causing lost bookings. Automated six- and eighteen-month follow-ups re-engage contacts so support ops prompt bookings.

Overview

Missed package expirations lead to lost bookings — support ops need dependable re-engagement tied to tickets. This workflow sends six- and eighteen-month follow-ups to ticket-associated contacts, ensuring support ops prompt bookings and eliminate missed follow-ups.

Notable Features

Send timed re-engagement emails
Match ticket contacts to packages
Trigger follow-ups on property change