Support ops: Flag missing title documents before meetings

Support agents and concierge miss uploaded title docs before onboarding calls, creating prep gaps and ticket churn. Calendar alerts trigger verification and ticket updates, ensuring calls are ready.

Overview

Missed title documents before onboarding calls lead to last-minute escalations and churn risk. This workflow routes calendar alerts to concierge and support, prompting ticket checks and updates so calls start prepared and zero follow-ups are missed.

Notable Features

Alert concierge and support agents
Check for uploaded title documents
Prompt ticket status and notes