Support ops create invigilation events with attendee details

Customer support ops miss invigilation notices from scheduling webhooks, leaving exam coordinators unstaffed and sessions at risk. Generate calendar events with attendee details and session links so sessions are staffed.

Support ops create invigilation events with attendee details

Overview

Unstaffed exam sessions create candidate frustration and compliance risk for ops teams. Routing scheduling webhooks into calendar events with attendee details and links eliminates manual handoffs and helps ensure sessions are provisioned — customers report faster provisioning and fewer missed coverage incidents.

Notable Features

  • Create calendar events with details
  • Attach session links and instructions
  • Notify coordinators and invigilators

Support ops create invigilation events with attendee details