Support ops: catch pending bank transfers quickly

Customer support ops miss bank transfer verifications, causing delayed transfers and frustrated customers. Send alerts to the support channel so staff verify requests promptly.

Overview

Unverified bank transfers create customer frustration and financial risk. This workflow routes updated transfer rows straight into your support channel so assigned staff acknowledge and verify requests, delivering faster handoffs and dramatically fewer aged verifications.

Notable Features

Push alerts to support channel
Notify assigned staff for verification
Update transfer row with outcome