Support managers: publish daily email and chat takers leaderboard
Support managers: publish daily email and chat takers leaderboard
Support managers monitoring player tickets miss leaderboard emails buried in inboxes, delaying recognition. This posts daily email and chat takers leaderboards to your support channel so managers spot top performers.
Overview
Support managers risk delayed coaching when leaderboard reports sit unread in inboxes. This workflow turns buried email and chat takers reports into an in-channel leaderboard, enabling immediate recognition and faster coaching cycles. The result is clearer visibility for managers and far fewer missed recognition opportunities.
Notable Features
- Post leaderboard to support channel
- Extract totals from report emails
- Highlight top performers automatically