Support agents send activation codes and onboarding emails reliably

Support agents miss activation emails, causing monthly purchasers to open support tickets. This emails activation codes and onboarding steps so customers get access and fewer follow-ups occur.

Overview

Missed activation emails create avoidable support tickets and delay new-customer onboarding, leaving support teams reactive. This workflow turns sheet updates into outbound onboarding messages, ensuring purchasers receive activation codes and instructions and dramatically reducing manual follow-ups.

Notable Features

Send activation codes by email
Attach onboarding steps and links
Log delivery status in spreadsheet