Student services: centralize incoming enquiry records for follow-up
Student services: centralize incoming enquiry records for follow-up
IT admins see student enquiries go unlogged, causing missed follow-ups and gaps in enrollment records. Centralized logging adds each enquiry to a structured sheet so student services can start review.
Overview
Student enquiries buried in inboxes create enrollment gaps and slow admissions. This workflow ensures every enquiry becomes a structured record so student services start review quickly and missed follow-ups are eliminated.
Notable Features
- Extract enquiry fields from email
- Add structured rows to spreadsheet
- Notify student services for follow-up