Stop suppressed support alerts by clearing addresses daily

Support agents lose critical ticket alerts when notified-address lists become stale, causing SLA risk and unhappy customers. This scheduled clear lets alerts retry so response windows improve.

Overview

Support agents risk missing critical tickets when notified-address lists go stale. This workflow clears that stored list on a schedule so alerts can be retried, eliminating long-term suppression and restoring reliable notifications. Customers report fewer missed follow-ups and more consistent alert behavior.

Notable Features

Clear stored notified addresses
Enable scheduled alert retries
Prevent indefinite notification suppression