Stop robot emails from getting buried for operations

Operations coordinators miss robot-sent emails, causing triage delays and weekend backlog. Forwarding them to the on-call ops coordinator ensures inquiries are triaged faster so backlog is avoided.

Overview

Operations coordinators lose time and risk backlog when robot-sent messages sit unread. This workflow forwards those alerts to the on-call ops coordinator, creates a triage task, and notifies ops so inquiries get handled faster and backlog is avoided.

Notable Features

Forward robot messages to ops inbox
Notify on-call ops coordinator for triage
Create triage task with message details